Frequently asked questions
Ordering, delivery, returns and trade — the answers you'll usually need.
Are your products genuinely in date?
Yes — every line is in-date on the day it ships. Some clearance stock is short-dated (near best-before), and the date is clearly marked on the product page where relevant.
Do I need a trade account?
No. Case pricing is available to everyone, no membership or minimum order required. Trade customers can email us for pallet pricing.
Do you ship to Northern Ireland / Highlands & Islands?
Yes. A £6.99 surcharge applies to those postcodes and delivery takes 3–5 working days. See our Delivery page for the full list.
How do I track my order?
As soon as your order leaves our Glasgow warehouse you'll receive a tracking link by email from the courier.
Can I collect from your warehouse?
Warehouse collection can be arranged for trade orders — email info@apicdeals.co.uk with your order details and preferred date.
What payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay and Klarna at checkout. Trade accounts can settle by bank transfer against invoice.